Terms of Service — Talos Hosting

Last updated: July 6, 2026.

These Terms of Service (the "ToS") are entered into between you and Talos Hosting LLC ("Talos Hosting"), a limited liability company located in Chicago, Illinois, USA. Talos Hosting may modify these ToS at any time, with or without notice. The most current version is always available at https://taloshosting.com/terms.

By agreeing to these Terms of Service, you also agree to the following policies, which are incorporated by reference:

Privacy Policy: https://taloshosting.com/privacy
Acceptable Use Policy: https://taloshosting.com/acceptable-use
Legal Information: https://taloshosting.com/legal-information
Refund Policy: https://taloshosting.com/refund-policy

1. Acceptance of Terms

By accessing services, you consent to this agreement, the Privacy Policy, the Acceptable Use Policy, and any service-specific terms. Disagreement means you should not use the services.

2. Use of Services

Users must be 18+ years old. You're accountable for all account activities and agree not to use services illegally or for prohibited purposes. You must comply with all applicable laws. While file hosting is unlimited, all hosted files must be directly related to your website. You may not use the services as general-purpose cloud file storage, a personal file backup or distribution service, or for any similar purpose unrelated to operating your website.

3. Customer Service and Conduct

Talos Hosting strives to provide excellent customer service. We are a small team, and we ask for your patience; support requests are answered as promptly as possible. Any form of hate speech, verbal abuse, or threats directed at Talos Hosting staff may result in suspension or termination of your account.

4. Backups and Data Responsibility

Daily server-level backups of the hosting infrastructure are performed by our upstream infrastructure provider solely for disaster recovery in the event of catastrophic server loss. Talos Hosting does not initiate, control, or have access to these backups, and they are not available for restoring individual accounts. They are not a substitute for your own backups. Talos Hosting is not responsible for backing up or restoring the data of individual accounts on a granular level, including files, databases, and email accounts. You are solely responsible for maintaining regular, independent, off-site backups of your account data, and Talos Hosting assumes no liability for any loss of such data.

5. Refund & Dispute Policy

Talos Hosting follows a 30-day refund policy for purchases. Refund requests undergo review based on delivery circumstances. Transaction records — including volumes, refunds, and chargebacks — are maintained securely and available to payment processors or authorities. Payments are processed by Stripe. Disputes and chargebacks are handled in accordance with Stripe's applicable policies and dispute procedures. Customers who breach these Terms of Service are not entitled to any refund, and any pending or outstanding refund request is forfeited upon such breach.

6. Content & Intellectual Property

You retain ownership of submitted content. By uploading, you grant a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license for service-related use. You cannot upload infringing or unlawful content.

7. Disclaimer of Warranties

Services are provided "as is" without warranty. Talos Hosting doesn't guarantee uninterrupted or error-free service and isn't responsible for usage-related damages. Talos Hosting is not responsible for any loss of data or for any interruption, disruption, or unavailability of services, regardless of cause.

8. Limitation of Liability

Talos Hosting isn't liable for indirect, special, incidental, or consequential damages. Liability caps at fees paid during the preceding 12 months.

9. Indemnification

You agree to indemnify Talos Hosting from claims, damages, or expenses arising from service use or agreement violations.

10. Termination

Talos Hosting may terminate immediately, with or without cause and without notice. You must cease all service use upon termination.

11. Changes to Agreement

Talos Hosting reserves modification rights. Updated agreements are posted on the website; continued use constitutes acceptance.

12. Governing Law

Illinois law governs this agreement without conflict-of-law principles.

13. Dispute Resolution

Disputes resolve through binding arbitration in accordance with the rules of the American Arbitration Association in Chicago, Illinois.

14. Miscellaneous

This agreement, together with the Privacy Policy and Acceptable Use Policy, constitutes the entire agreement. Invalid provisions don't affect remaining terms. Non-enforcement doesn't waive rights.

15. Account Termination, Cancellation, and Refund Policy

Right to Refuse or Discontinue Service

Talos Hosting reserves the absolute right to refuse, suspend, or discontinue service to any user, at any time, and for any reason when customer expectations don't align with service architecture.

Termination Without Prior Notice

Accounts terminate immediately without notice for void agreements, ToS breaches, or standard operations post-refund.

Effect of Full Refund

Full refunds — customer-initiated, provider-initiated, or marketplace-initiated — constitute final settlement and immediate contract termination, releasing Talos Hosting from infrastructure, support, and data retention obligations.

Data Decommissioning and Grace Periods

Post-termination data faces immediate decommissioning. Though limited grace periods may be provided for backup retrieval, users must maintain off-site backups. Talos Hosting assumes no liability for refund-related data loss.

Finality of Settlement

Completed refunds represent total fulfillment of non-performance or dissatisfaction claims. No service reinstatement occurs after refund reversal.